• Refunds are available for quality-related issues within 30 days (proof of purchase required).
• Exchanges for a product within the same category are accepted within 30 days for any reason (receipt or order confirmation needed).

For refund, please contact us via Instagram and provide your proof of purchase (e.g., receipt or order number) along with specific details of the problem. We’ll ensure a prompt resolution!

For exchanges, please visit our offline stores in Red Deer, Winnipeg, or Montreal and present your proof of purchase (e.g., receipt or order confirmation) to our staff. We’ll gladly assist you!