• Refunds are only available for allergy reasons within 30 days (proof of purchase required).
• Exchanges for a product within the same category are accepted within 90 days for any reason (receipt or order confirmation needed).

For refund, please contact us via Instagram @eriygift and provide your proof of purchase (e.g., receipt or order number) along with specific details of the problem. We’ll ensure a prompt resolution!

For exchanges, please visit our offline stores and present your proof of purchase (e.g., receipt or order confirmation) to our staff. Click here for store locations. We’ll gladly assist you!